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Shipping & Returns

Please allow up to two days for your product to ship. If you require expedited shipping, please contact us. Orders received after 1:00 p.m. PST will not be processed until the next business day. Items are currently not guaranteed to be in stock, however, if an item is not in stock we will do our best to contact you right away.

Cancellations

Orders may be cancelled at any time prior to shipping. Once an item has shipped it cannot be stopped. You may return an item, however, you must contact us to get a return goods authorization number (RMA). See RMA for details.

Misshipped and Missing Items

Please contact us within 5 days of receipt of your package to report misshipped or missing items. If an item needs to be returned please obtain an RMA number before shipping the product back.

RMAs

With the exception of misshipped items all returned items are subject to a 15% restocking fee. Additionally, you are responsible for the return shipping cost. If you are unsure about an item please do not hesitate to contact us.

Prior to returning an item contact us via email or telephone. We will then issue you an RMA number via phone, email, or fax. Any packages sent without an RMA number will be refused and returned at the customers expense.

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